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FAQ - Classic Cars ArtClassic Cars Art

FAQ


How do I place an order?

Please send us an email to order a watercolour indicating the number and name of the watercolour. Please indicate if you want the original or a fine limited edition art print. You will receive the order confirmation as soon as possible.

What payment options do you accept?

You can send the money to our bank account. We will give you the IBAN and BIC details with the order confirmation.We do also accept PayPal.

What type of packaging do you use?

Originals and limited edition art prints are being packaged in tubes.

How much will shipping cost?

Shipping fees vary but for Europe there is a charge of € 15,– for limited edition art prints. For other continents please ask by email. Shipping of originals is free of charge. We are based in the Netherlands, where you can collect your order if you want without further charges.

Is my package insured?

Classic Cars Art guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact us by email.

What is your return policy?

We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase, you may return it in good condition within 15 days upon receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

If your order arrived in less than satisfactory condition, please follow these simple steps:

Take a digital photo of your damaged product and the shipping container it arrived in (if damaged).

Attach your photos to an email and send them to info@classiccarsart.com Please include a brief description of the reason for the return, and whether you would like a replacement or a refund.

If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.

If a product is perfect, but not perfect for you, we invite you to return it within 15 days upon receipt for a full refund (minus shipping charges) . Please contact us beforehand by mail or telephone.

Can I cancel my order?

To cancel an order that has not yet shipped please us as soon as possible +31575 491142 or by info@classiccarsart.com We are unable to process cancellations for items that have already shipped.

Copyright notice

The pictures contained on this site are copyright to us. Whilst the pages may be downloaded or copied for the purposes for which the site is intended, such copies may only be used by you and within your organisation, and not for any commercial use without our express consent. All copyrights and trademark notices must be preserved and upheld at all times.

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